Frequently Asked Questions
Everything You Need to Know Before and During Your Stay
Before You Arrive:
Vaquera House – 510 Whiterock Avenue, Crested Butte, Colorado 81224
Yes, we offer complimentary parking located directly in front of Vaquera House, exclusively for our guests.
We don’t have an electric vehicle charger on-site, but you’ll find one just a five-minute walk away at the tennis courts.
While we are animal lovers, we do not allow pets on the property to maintain a tranquil environment. If a pet is brought onto the premises, guests will be asked to leave without a refund. A minimum $400 cleaning fee will be charged, plus any cost for damages.
Team members are available at Vaquera House daily from 7:00 AM to 7:00 PM. If you need assistance outside of those hours, please text 970-329-8100 or call 970-713-0403. For arrivals after 7:00 PM, we will send you the front door entry code via text and place your room key in an envelope at the entrance for your convenience.
At Vaquera House, your arrival is designed to be effortless. Your credit card will be charged 21 days before arriving. Therefore, no credit card is needed at check-in unless you book your reservation close to the arrival date.
Check-in: 3:00 PM
Check-out: 10:00 AM
While You Are Here:
In-room amenities:
- Mini refrigerator
- Malin and Goetz bath products
- Hairdryer
- Nespresso machine
- In-room safe
- Air conditioning
- Television
- WiFi
Hotel amenities:
- Chef prepared breakfast from 7:30 – 9:30 AM
- Evening cocktails and light appetizers from 5:00 – 7:00 PM
- Townie bikes
- Ski and bike storage (please bring your own lock)
- Game room with games, books, pool table, and large-screen TV
- Outdoor firepit available June-November
- Hot tub on our second-floor deck from 9:00 AM – 9:00 PM
Guests are welcome to log into their personal streaming accounts, including Netflix, Hulu, and Amazon Prime. For added convenience and security, each television is equipped with a RokuTV guest remote, allowing you to enjoy your favorite shows during your stay. Our team will automatically sign you out upon checkout.
Prefer not to log in? Spectrum cable is also provided for your viewing pleasure.
Yes, we have an incredible housekeeping team that would love to service your room. Simply place your “Do not disturb” sign on your door if you would like to decline service.
We do not allow smoking or vaping in the hotel rooms, public spaces, or grounds. Evidence of smoking or vaping will result in a $400 charge, plus the cost of any damaged property. We also do not allow the burning of candles or incense.
We do not provide laundry services or guest access to our machines; however, self-service washers and dryers are available just five minutes away at the Crested Butte Hostel.
Our restaurant is open exclusively for breakfast, but our team is always delighted to recommend the many wonderful dining options nearby. From cozy local favorites to upscale experiences, we’ll help you find the perfect spot. We do suggest making reservations in advance, as our small-town restaurants fill up quickly.
We do not have a pool, but we have a hot tub that overlooks Mt. Crested Butte.
While we do not have a formal concierge, our team of local experts is always available to answer any questions and help guide you toward activities and experiences you’ll love. Once your stay is booked, we’ll text you our curated restaurant and activity guide to make planning even easier.